Yes! You've probably placed your order during a peak time. We start cooking your order as soon as we can, in the order we receive them. However, during peak hours, there can be up to 50 customers who have placed orders ahead of you in the line. Orders are made first come first served.

The cooking process for orders actually only takes anywhere between 5-15 minutes, so our ASAP estimation times are primarily based on order volume and the particular delivery efficiency for that moment.

Rest assured, you'll see the order status change as soon as we can cook it!