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FAQs regarding COVID-19
Do you do contactless curbside pickup for takeout or carryout orders?
Yes! Takeout orders are contactless. When you arrive, chat with us on the website and give us your name, make/model of vehicle, and the location you're at (Arboretum or Cherrywood). We will come and place the order into your trunk for you.
Are deliveries contactless? Will you leave my order at the front door for me?
Yes, as the threat of COVID-19 arose, we adjusted our deliveries to be contactless by: First, leaving the bag at the door - either on a chair/bench/table or the doormat. Second, our driver will knock or ring the doorbell, then walk away Please leave any additional notes for our driver in your delivery instructions section of the order, if you have anything else to add. All drivers are instructed to wear a face mask and gloves.
Is eating food from a restaurant safe during the COVID-19 crisis? How safe is it to eat takeout? What precautions are you taking?
In short, it's very safe, and the risk of contracting the coronavirus is extremely low, as long as you use common sense. Please give these couple articles a read, which explain it better than we can! https://www.npr.org/sections/health-shots/2020/04/08/822903487/how-safe-is-it-to-eat-take-out https://www.seriouseats.com/2020/03/food-safety-and-coronavirus-a-comprehensive-guide.html We have always adhered to our own very strict food safety measures that go above and beyond regulations - and
What are the steps you are taking if an employee tests positive for COVID-19?
In the event that one of our employees tests positive for COVID-19, our COVID-19 Mitigation Plan will implement the following measures: The store where the employee was working will be closed and no food preparation or delivery will take place from that store. The entire store will be thoroughly cleaned using solutions proven to effectively kill the COVID-19 virus. All delivery vehicles will also be thoroughly cleaned using the same proven solutions. All employees working at the sa